Re: Xandros (was Fedora Core) [(was Xandros 2.0)]

["Robert G. (Doc) Savage" <dsavage@peaknet.net>]

On Mon, 2004-03-08 at 13:09, mike808@users.sourceforge.net wrote:
> > As a sidebar; after the fact I looked over the outside of the box for
> > all available information. A website www.xandros.com is listed but there
> > is no phone support. 
> 
> Speaking of, has anyone noticed *ANY* phone support offered for *ANY* distro?
> I mean that in a constructive way, since Steve brings it up as something notable
> that he finds lacking in Xandros.
> 
> My point is partly to indicate that Xandros is hardly alone in Steve's
> observation while pretending to be a "newbie/casual user" to Linux. The other 
> part is to compile a list of those distros that offer phone support and what 
> those phone numbers are. By "phone support", I mean the typical distro
> *installation* support, usually for 30/60/90 days, which is what Steve wanted,
> as would most new-to-Linux users also.
> 
> Could folks fill in the blanks in the list below? I'll start a kwiki page in the
> meantime. http://www.archlug.org/kwiki/SupportOptions
> 
> SuSE: 510-628-3385
> 
> Lindows: N/A ($80/yr)
> 
> Lycoris:
> RedHat Enterprise: 90 days telephonic configuration tech support used
> to be included with initial purchase. I had to use this to set up bind
> on RHEL/ES 2.1 last year. Off hand, I couldn't tell you the phone
> number now. Frankly, I prefer their e-mail support since I can send &
> receive a lot more in the way of descriptive information as
> attachments. Most configurations are a bitch if you're confined to a
> voice channel.
> 
> Fedora: N/A
> Mandrake: N/A
> Xandros: N/A
> Mepis: N/A
> Knoppix: N/A
> Gentoo: N/A
> 
> Any others?

Heh heh heh...  Microsoft: N/A (OK, $250/incident)

--Doc


-
To unsubscribe, send email to majordomo@silug.org with
"unsubscribe silug-discuss" in the body.